{"id":900891,"date":"2026-09-11T12:21:45","date_gmt":"2026-09-11T12:21:45","guid":{"rendered":"https:\/\/guruexpertpowertools-co-ke-xip3.lon1.mystaging.site\/index.php\/faq\/"},"modified":"2026-09-11T12:22:17","modified_gmt":"2026-09-11T12:22:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/guruexpertpowertools.co.ke\/index.php\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<h2>Ordering<\/h2>\n<p><strong>How do I place an order?<\/strong><br \/>Add what you want to the cart and check out, or simply call or WhatsApp us on +254 708 777192 and we will place it for you.<\/p>\n<p><strong>Are your products genuine?<\/strong><br \/>Yes. We buy only from authorised distributors, and our products come with the manufacturer&#8217;s warranty.<\/p>\n<h2>Payment<\/h2>\n<p><strong>How can I pay?<\/strong><br \/>By M-PESA, Visa or Mastercard, or cash on delivery where it is available. See the Payment Methods page for more.<\/p>\n<h2>Delivery<\/h2>\n<p><strong>Do you deliver countrywide?<\/strong><br \/>Yes. Nairobi orders often arrive the same or next day, and upcountry orders take a few days depending on your location. See the Shipping &amp; Delivery Policy.<\/p>\n<p><strong>Can I collect my order myself?<\/strong><br \/>Yes, from our shop at Magomano House, 1st Floor, Room 10D, Tom Mboya Street, Nairobi once we confirm it is ready.<\/p>\n<h2>Returns and warranty<\/h2>\n<p><strong>What if my item is faulty or wrong?<\/strong><br \/>Get in touch within 7 days and we will arrange a return, or help you with a warranty claim. See the Return &amp; Refund Policy and Warranty Policy.<\/p>\n<h2>Talk to us<\/h2>\n<p><strong>How do I reach you?<\/strong><br \/>Call or WhatsApp +254 708 777192, email info@guruexpertpowertools.co.ke, or visit the shop Monday to Saturday, 9:00am to 5:00pm.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ordering How do I place an order?Add what you want to the cart and check out, or simply call or WhatsApp us on +254 708 777192 and we will place it for you. Are your products genuine?Yes. We buy only from authorised distributors, and our products come with the manufacturer&#8217;s warranty. Payment How can I [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-900891","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/guruexpertpowertools.co.ke\/index.php\/wp-json\/wp\/v2\/pages\/900891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guruexpertpowertools.co.ke\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/guruexpertpowertools.co.ke\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/guruexpertpowertools.co.ke\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/guruexpertpowertools.co.ke\/index.php\/wp-json\/wp\/v2\/comments?post=900891"}],"version-history":[{"count":1,"href":"https:\/\/guruexpertpowertools.co.ke\/index.php\/wp-json\/wp\/v2\/pages\/900891\/revisions"}],"predecessor-version":[{"id":900989,"href":"https:\/\/guruexpertpowertools.co.ke\/index.php\/wp-json\/wp\/v2\/pages\/900891\/revisions\/900989"}],"wp:attachment":[{"href":"https:\/\/guruexpertpowertools.co.ke\/index.php\/wp-json\/wp\/v2\/media?parent=900891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}